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Stand Alone Agreement
Version Replaced On Online Downloadble
v4.3 Current HTML MS Word
v4.2 05/08/2006 -- PDF
v4.1 10/06/2005 -- PDF
v4.0 02/08/2005 -- PDF
v3.2 08/16/2003 -- PDF
v3.1 03/11/2003 -- PDF

Addendum to Master Agreement
Version Replaced On Online Downloadble
v4.3 Current HTML MS Word
v4.2 05/08/2006 -- PDF
v4.1 10/06/2005 -- PDF
v4.0 02/08/2005 -- PDF

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SLA Metrics -- Aug. 2009
Metric Target Actual
Avail Network Availability % 99.99 99.998
Latency Latency (roundtrip) ms 40.0 28.2
Loss Packet Loss % 0.1 0.019
KB40 AT&T KB40* sec 1.988 1.44
Traffic Reporting
AT&T Internet Services (ATTIS) offers Traffic Reporting to assist our customers in monitoring their bandwidth needs. For more information view our sample Traffic Report available to our customers.